mendr Website Terms of Use

1. Introduction

mendr.com.au is a website designed to streamline the provision of repairs of commercial refrigeration and kitchen equipment by providing access to available Repair Technicians.

All use of this website is subject to these Terms of Use. Please read these Terms of Use carefully before using the website.

2. How to contract with mendr

By using the website, you enter into a contract with BevWizz Group Pty Limited trading as mendr (mendr). In order to be able to use the website, you are required to sign up for an account with mendr. When signing up, you are obligated to provide mendr with the location of your premises, telephone number and credit card data. On successful creation of your account, mendr will provide you with a corporate account, accessible for you with a password of your choice.
You must be 18 years of age or older to use the website. You represent that if you are an individual, you are of legal age to enter into a binding contract, or that if you are registering on behalf of a legal entity, that you are authorised to enter into, and bind the entity to, these Terms of Use.

3. Requests for Repair Technicians

Requests for repair services (Services) received by mendr are offered to Repair Technicians nearest to your premises. mendr does not perform services or repairs itself. mendr has no input into the availability of Repair Technicians at any time and cannot guarantee the availability of Repair Technicians to perform Services or the timeliness of any request.

4. Repair Instructions

Once a booking has been placed and payment has been approved, a Repair Technician will be assigned to the designated premises for the indicated time slot.
mendr shall use reasonable efforts to bring you into contact with a Service Technician in order to obtain the Services, subject to the availability of Service Technician in or around your location at the moment of your request for the repair services.

5. Payment

You agree that you will pay for all Services booked through the website and authorise mendr to charge your credit card account for all such Services in connection with your account. mendr shall charge a facilitation fee.

6. Services

You shall inspect the equipment on completion of the Services to ensure that they have been carried out in a workmanlike manner. If the Services are not carried out in a workmanlike manner you must make a claim within three (3) business days of completion via the website.
Any defective replacement spare parts will be repaired or re-supplied for a period of three (3) months after completion of the Services.

Failure to give notice within the agreed timeframe will be taken as acceptance that the Services performed were of acceptable standard.

7. Quality of Repairs

The quality of the Services requested through the use of this website is entirely the responsibility of the Repair Technician who ultimately provides such Services to you. mendr under no circumstance accepts liability in connection with and/or arising from the Services provided by the Repair Technician or any acts, actions, behaviour, conduct, and/or negligence on the part of the Repair Technician. Any complaints about the Services provided by the Repair Technician should therefore be submitted to the Repair Technician at first instance. If the Repair Technician does not investigate and remedy the Services mendr shall use reasonable efforts to bring you into contact with another Service Technician in order to obtain the proper Services, subject to the availability of Service Technician in or around your location.

8. Limit of Liability

mendr is not liable for any loss or damage arising from the use of (or the inability to use) the content and information on the website.

In all other circumstances mendr’s aggregate liability shall in no event exceed an amount equivalent to the payment for the Services made to the Repair Technician.

9. Content

Except to the extent that such warranties or representations are implied by law and cannot be excluded, mendr makes no warranty or representation regarding the quality, currency, accuracy, reliability, performance, completeness or fitness for purpose of any part of the information and content on this site, or on any pages or sites linked to this site. The content on this website is subject to change at any time. Particularly, mendr does not represent or warrant that the information and content on this site, or the facilities that make it available, will not cause damage, or are free from any computer virus or any other defects or errors, or that your access to the site will be uninterrupted or that your transmissions will be processed in a timely manner.

10. Licenses and copyright

mendr alone shall own all right, title and interest, including all related intellectual property rights, in and to the website. These Terms of Use do not convey to you any rights of ownership in or related to the website, or any intellectual property rights owned by mendr.

This domain name, the copyrighted information available on this page, all intellectual property rights, trademarks and associated trademarks are the property of mendr.

No material on this website may be reproduced, adapted, linked to, distributed or transmitted in any form without the express written consent of mendr.

11. Privacy Policy

mendr respects individual’s privacy. A copy of mendr’s privacy policy can be found at: mendr.com.au/privacy-policy.

mendr is bound by, and complies with, the Australian Privacy Principles (“APPs”) prescribed under the Privacy Act 1988 (Cth).

12. Modification

These Terms of Use are subject to change at any time by posting a notice on the website. Continued use of this website following a modification or revision of these Terms of Use implies acceptance of revision and will be taken as your agreement to be bound by them.

13. Applicable Law

The laws of the State of New South Wales and the Commonwealth of Australia govern the website and its Terms of Use and by entering in to this contract you are accepting the jurisdiction of the courts of the State of New South Wales in relation to any dispute or claim.